Shipping Policy
Order Processing
All Veloque orders are carefully prepared within 1–2 business days of purchase confirmation. Orders placed on weekends or public holidays begin processing on the next available business day.
Estimated Delivery Timeframe
Once dispatched, your order is estimated to arrive within 5–9 business days, depending on your location and local courier conditions.
| Stage | Timeframe |
|---|---|
| Order Processing | 1–2 Business Days |
| Standard Shipping | 5–9 Business Days |
Shipping Coverage
Veloque ships globally. All orders are fulfilled with full tracking capability, allowing you to monitor your shipment at every stage of its journey.
Tracking Your Order
A tracking number will be sent to your registered email address once your order has been dispatched. Please allow up to 24 hours for tracking information to become active in the carrier's system.
Important Notes
- Delivery timeframes are estimates and may vary due to customs clearance, local carrier delays, or unforeseen circumstances beyond our control.
- Veloque is not responsible for delays caused by incorrect shipping information provided at checkout. Please ensure your delivery details are accurate before completing your order.
- International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the sole responsibility of the recipient.
Questions?
For any shipping-related inquiries, please contact our support team at shopveloque@outlook.com — we typically respond within 24 hours.
Veloque — Delivered with purpose.